Acorn Aid

Knowledge Base

Getting Started Guides

Installing Acorn Aid

Views: 2895 Helpful? 543 out of 805 Date Added: 5th Aug 14 21:22:56

Getting Started Guide

Views: 2153 Helpful? 490 out of 730 Date Added: 6th Aug 14 14:49:45

Configuration Basics

Views: 2113 Helpful? 476 out of 761 Date Added: 6th Aug 14 15:12:23

Setting email notifications and content

Views: 2016 Helpful? 479 out of 728 Date Added: 6th Aug 14 16:49:01

Adding groups for ticket allocation

Views: 1711 Helpful? 457 out of 707 Date Added: 6th Aug 14 15:24:13

Adding priority levels to tickets

Views: 1326 Helpful? 359 out of 574 Date Added: 6th Aug 14 16:09:44

Submitting a ticket

Views: 1425 Helpful? 378 out of 597 Date Added: 7th Aug 14 18:49:47

Updating a ticket as an agent

Views: 1317 Helpful? 350 out of 571 Date Added: 10th Aug 14 17:28:46

Tracking and updating a ticket as an user

Views: 1314 Helpful? 372 out of 590 Date Added: 10th Aug 14 18:41:53

Closing a ticket

Views: 1339 Helpful? 395 out of 612 Date Added: 10th Aug 14 21:29:46

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