Acorn Aid

Knowledge Base

Getting Started Guides

Installing Acorn Aid

Views: 1786 Helpful? 356 out of 520 Date Added: 5th Aug 14 21:22:56

Getting Started Guide

Views: 1238 Helpful? 300 out of 444 Date Added: 6th Aug 14 14:49:45

Configuration Basics

Views: 1169 Helpful? 291 out of 474 Date Added: 6th Aug 14 15:12:23

Setting email notifications and content

Views: 1147 Helpful? 299 out of 449 Date Added: 6th Aug 14 16:49:01

Adding groups for ticket allocation

Views: 968 Helpful? 286 out of 445 Date Added: 6th Aug 14 15:24:13

Adding priority levels to tickets

Views: 725 Helpful? 217 out of 351 Date Added: 6th Aug 14 16:09:44

Submitting a ticket

Views: 795 Helpful? 226 out of 360 Date Added: 7th Aug 14 18:49:47

Updating a ticket as an agent

Views: 723 Helpful? 206 out of 341 Date Added: 10th Aug 14 17:28:46

Tracking and updating a ticket as an user

Views: 716 Helpful? 214 out of 347 Date Added: 10th Aug 14 18:41:53

Closing a ticket

Views: 735 Helpful? 228 out of 359 Date Added: 10th Aug 14 21:29:46

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