Acorn Aid

Knowledge Base

Getting Started Guides

Installing Acorn Aid

Views: 3201 Helpful? 583 out of 861 Date Added: 5th Aug 14 21:22:56

Getting Started Guide

Views: 2339 Helpful? 524 out of 779 Date Added: 6th Aug 14 14:49:45

Configuration Basics

Views: 2318 Helpful? 516 out of 817 Date Added: 6th Aug 14 15:12:23

Setting email notifications and content

Views: 2231 Helpful? 518 out of 777 Date Added: 6th Aug 14 16:49:01

Adding groups for ticket allocation

Views: 1878 Helpful? 494 out of 756 Date Added: 6th Aug 14 15:24:13

Adding priority levels to tickets

Views: 1425 Helpful? 386 out of 611 Date Added: 6th Aug 14 16:09:44

Submitting a ticket

Views: 1539 Helpful? 408 out of 635 Date Added: 7th Aug 14 18:49:47

Updating a ticket as an agent

Views: 1423 Helpful? 377 out of 608 Date Added: 10th Aug 14 17:28:46

Tracking and updating a ticket as an user

Views: 1422 Helpful? 401 out of 628 Date Added: 10th Aug 14 18:41:53

Closing a ticket

Views: 1440 Helpful? 425 out of 649 Date Added: 10th Aug 14 21:29:46