Acorn Aid

Knowledge Base

Getting Started Guides

Installing Acorn Aid

Views: 2505 Helpful? 514 out of 746 Date Added: 5th Aug 14 21:22:56

Getting Started Guide

Views: 1808 Helpful? 451 out of 661 Date Added: 6th Aug 14 14:49:45

Configuration Basics

Views: 1754 Helpful? 438 out of 679 Date Added: 6th Aug 14 15:12:23

Setting email notifications and content

Views: 1698 Helpful? 447 out of 660 Date Added: 6th Aug 14 16:49:01

Adding groups for ticket allocation

Views: 1425 Helpful? 426 out of 643 Date Added: 6th Aug 14 15:24:13

Adding priority levels to tickets

Views: 1123 Helpful? 336 out of 528 Date Added: 6th Aug 14 16:09:44

Submitting a ticket

Views: 1199 Helpful? 351 out of 542 Date Added: 7th Aug 14 18:49:47

Updating a ticket as an agent

Views: 1116 Helpful? 331 out of 524 Date Added: 10th Aug 14 17:28:46

Tracking and updating a ticket as an user

Views: 1116 Helpful? 338 out of 528 Date Added: 10th Aug 14 18:41:53

Closing a ticket

Views: 1138 Helpful? 363 out of 557 Date Added: 10th Aug 14 21:29:46

Powered by Acorn Aid