Acorn Aid

Knowledge Base

Getting Started Guides

Installing Acorn Aid

Views: 1885 Helpful? 372 out of 547 Date Added: 5th Aug 14 21:22:56

Getting Started Guide

Views: 1321 Helpful? 316 out of 472 Date Added: 6th Aug 14 14:49:45

Configuration Basics

Views: 1254 Helpful? 312 out of 501 Date Added: 6th Aug 14 15:12:23

Setting email notifications and content

Views: 1222 Helpful? 316 out of 478 Date Added: 6th Aug 14 16:49:01

Adding groups for ticket allocation

Views: 1033 Helpful? 301 out of 473 Date Added: 6th Aug 14 15:24:13

Adding priority levels to tickets

Views: 768 Helpful? 230 out of 374 Date Added: 6th Aug 14 16:09:44

Submitting a ticket

Views: 851 Helpful? 243 out of 390 Date Added: 7th Aug 14 18:49:47

Updating a ticket as an agent

Views: 771 Helpful? 221 out of 368 Date Added: 10th Aug 14 17:28:46

Tracking and updating a ticket as an user

Views: 768 Helpful? 229 out of 374 Date Added: 10th Aug 14 18:41:53

Closing a ticket

Views: 793 Helpful? 246 out of 390 Date Added: 10th Aug 14 21:29:46

Powered by Acorn Aid